Backbase and HeathWallace Announce Regional Partnership Agreement

89057-backbase_across_devices-large-1365629270 09 April — HeathWallace (part of WPP), a leading digital agency focused on the financial services and telco industries, and Backbase, the Bank 2.0 Portal specialist, announced today that they have entered into a regional partnership. Under the terms of the agreement, both organizations will benefit from enhanced sales, service and product delivery throughout the Middle East and HeathWallace is licensed to resell and implement Backbase’s Bank 2.0 Portal Software to their financial services customers.

March 2013

  1. Mar 19

    Backbase Announces Latest Version of Backbase Portal

    Backbase, provider of the world's leading lean portal, today announced Backbase Portal 5.4, an elegant and simple to use solution to manage and optimise your online platforms, increase online business performance and make customers love your web and mobile services.

January 2013

  1. Jan 28

    Backbase and iQStore sign partnership agreement for Russian market

    iQStore (joint venture of Quadrium & ICAM GROUP), a leading provider of information technology, consulting, and system integration services in Russia, and Backbase, the Bank 2.0 Portal specialist, today announced the signing of a partnership agreement to enhance sales, service and delivery of both companies. With great coverage in Russia, iQStore will resell and implement Backbase’s Bank 2.0 Portal Software at multiple financial services customers.

  2. Jan 15

    Al Rajhi Bank Launches New Internet Banking Platform

    Al Rajhi Bank, one of the leading Islamic Banks in the world has launched a new innovative online banking portal to provide its customers with a modern internet banking experience and intelligent online self-service tools.

November 2012

  1. Nov 20

    Backbase Introduces My Backbase Academy, Online Training Program

    Backbase, the customer experience portal specialist, today announced My Backbase Academy, a completely free online training program to help customers, prospects and partners to get started with the Backbase Customer Experience Portal and keep their Backbase skills up to date.

October 2012

  1. Oct 24

    Clear2Pay and Backbase join forces to bring Customer Experience inside the bank

    Clear2Pay, the international provider of payment solutions for financial institutions and Backbase, the Bank 2.0 software specialists announce today a joint demonstration at Sibos 2012 of a Payments 2020 customer experience ‘inside the bank’. The aim is to offer users of the Clear2Pay payments technology a compelling user interface that matches the level of agility and sophistication that the Backbase technology brings to thousands of retail and business bank customers around the world.

  2. Oct 09

    Backbase Positioned in Visionary Quadrant of Magic Quadrant for Horizontal Portals

    The evaluation criteria for a vendor’s ability to execute included product/service, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations. Criteria for completeness of vision included market understanding, marketing strategy, sales strategy, offering/product strategy, business model, vertical/industry strategy, innovation, and geographic strategy.

  3. Oct 02

    Backbase Announces Extranet: Now Open to Developers and Partners

    Backbase, the customer experience portal specialist, today announced the launch of My Backbase, a new platform to support its growing ecosystem of system integrators, partners, certified professionals, prospects and customers. My Backbase gives direct access to the official product documentation, manuals, how-to’s, extensions and community support on one simple platform.

September 2012

  1. Sep 13

    Banking Made Beautiful

    Backbase today introduced Backbase Launchpad, a new and unique banking experience that will kick start the Bank 2.0 projects financial institutions are initiating around the world. Launchpad offers the latest innovation and best practices in user experience design and cross-device customer journeys. It’s quite simply: Banking Made Beautiful.

June 2012

  1. Jun 14

    Absa Launches Bank 2.0 Portal using Backbase technology

    Based on Backbase’s Bank 2.0 Portal technology, the new online banking platform offers Absa’s customers a unified dashboard, which combines their financial data into a seamless, personal and relevant user experience.


About Backbase

Backbase delivers Bank 2.0 Portal software that provides a new, user experience layer on top of underlying infrastructure and IT systems. It gives financials the opportunity to create interactions that link customers to relevant information and applications to fit their needs and preferences. With its modern, widget-based architecture Backbase Bank 2.0 Portal provides the flexibility and speed to create modern portals that truly empower the customer.

Unlike most traditional IT portal vendors, Backbase has created a contemporary, business-driven portal solution that makes portal management easy for e-business professionals. This means faster time to market and more flexibility to optimize online channels with less IT support.

The unique Backbase approach enables financials to drive self-service, fuel online revenues and turn their online banking channel into a true Customer Engagement Platform. Global financials such as ABN Amro, AIG, Al Rajhi Bank, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s Bank 2.0 technology.

Backbase was founded in 2003 and is privately funded with operations in New York and Amsterdam.